Do ask certain questions like types of insurance policies.
- Will the car damage be covered that occurred during transit?
- Are other parts of the car also covered?
- Will you be asked to pay a deductible?
All the promises made by the vehicle shipping company should be in writing.
Most of the shipping companies do provide insurance coverage for your vehicle. Before you hand over the keys, remove all the personal items from car. Some of the reasons for removing personal items are –
- Insurance is not covered for any objects kept inside the car.
- Any extra weight in the car could damage the vehicle’s exhaust system.
- Objects inside the car could move around and damage the interior.
When you hand over the vehicle to the transport truck driver he will check the car and note down all the damages before loading it. Do take some photos so that you can remember the damages that are already in the car.
Again inspection process takes place, but this time to check any damages that have occurred during shipping. If you are getting your car at night, inspect the car under bright lights so that you don’t miss anything.
It is important to note down all the damages, if any, occurred during transit on the condition report (also known as “bill of lading”) before you accept the car. If any damage has incurred during transit note it down in the bill of lading, and make the driver sign the document.
You can ask for reimbursement directly from the auto shipping company. If an auto shipping company has not treated you fairly during claim process you can file a complaint with local Better Business Bureau. You can get in touch with U.S. Department of Transportation if your car was transported over state lines.
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